Paying Your Water Bill:
Don’t forget to read BOTH sides of your bill or you might miss important information!
Water bills are due upon presentation. Bills are considered delinquent and subject to penalties and/or discontinuance if not paid on or before the last business day of the month in which it was sent. Should water service be discontinued, a $75 reconnection charge, penalties and any outstanding account balance shall be reconciled prior to renewing service.
- Payments made online for shut-off notices must be made no later than 5:00p.m. THE DAY PRIOR to the service discontinuance date.
- Payments made on the website after 5:00p.m. will count as the next business day.
- In the event service is discontinued, all charges, including the reconnection fee, must be paid in full by cash, money order, check, cashier's check or credit card in order to have service restored.
District customers are offered the convenience of paying their water bills through the District’s on-line bill payment service. Payment types accepted include:Visa, Mastercard, Discover, and automatic payment via ACH (see Direct Pay). To enroll, click on menu item "View/Pay my Bill."
A $2.00 convenience fee payable by the customer will be added to each credit card payment processed. This fee is used to directly cover the cost charged to the District by the payment processing vendor for each customer transaction.
District customers have the option of having their water bill payments automatically deducted from their checking account by completing the Direct Pay Authorization Form. This form cannot be submitted online - Completed forms, accompanied by a "VOIDED" check from the checking account that will be debited must be hand-delivered or mailed to the address listed below.
Mail your water bill payment stub along with your check, money order or cashier's check to:
SYRWCD, ID #1
P.O. Box 157
Santa Ynez, CA 93460
Water bill payments may be made at the Water District office located at 3622 Sagunto Street, Santa Ynez Monday - Friday, 9:00 a.m. to Noon and 1:00 p.m. - 5:00 p.m., excluding District holidays.
For payments after hours or on weekends and holidays, a drop-box is conveniently located adjacent to the front door at the Water District office. Payments received in the drop box will be processed on the next business day. Customers are advised not to leave cash in the drop box.
If your financial institution offers either pay-by-phone or computer-based home banking, you have the option of paying your bill through most of these electronic services. For information on availability of pay-by-phone or computer-based home banking, contact your financial institution. There is no need to sign up with the Water District for either of these electronic payment options. The District does not charge for these services. Some banking institutions, however, do charge a fee.